Medical Information Specialist

LHH · Zurich (Zurich) · CDI

We are looking for an experienced Medical Information Specialist (m/w/d) to join a global Medical Affairs team in Glattbrugg canton of Zurich. In this role, you will serve as a key scientific resource, providing accurate, evidence-based medical information to healthcare professionals, patients, caregivers, and internal stakeholders. You will also contribute to the development of medical content, support promotional m

Missions

• Provide timely, accurate, balanced, and scientifically sound medical information in response to unsolicited inquiries from healthcare professionals, patients, caregivers, and internal teams through various communication channels (phone, email, live chat, and Medical Information Request Forms).
• Manage and respond to complex and escalated global medical inquiries from healthcare professionals.
• Develop, maintain, and update Standard Response Letters (SRLs), Frequently Asked Questions (FAQs), and other medical information resources to ensure the global Medical Information database remains current and evidence-based.
• Participate in the medical and scientific review of promotional and non-promotional materials, ensuring compliance with applicable regulations and scientific accuracy.
• Collaborate closely with cross-functional stakeholders, including Clinical Development, Pharmacovigilance, Quality, Marketing, Market Access, Medical Affairs, and Global Medical Operations teams.
• Lead or support the planning and staffing of Medical Affairs booths at national and international medical congresses, providing scientific support and information to customers and stakeholders.